1. Introduction
RealStacyFoods values your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, mobile app, or use our services.
2. Information We Collect
- Personal details (name, email, phone number, address)
- Payment information (card details, bank transfers)
- Account login credentials
- Device and browsing data (cookies, IP address, browser type)
- Purchase and order history
3. How We Use Your Information
We may use your data for the following purposes:
- Processing and delivering your orders
- Providing customer support and assistance
- Improving website functionality and user experience
- Sending promotions, offers, and updates (with consent)
- Ensuring compliance with legal and regulatory obligations
4. Cookies & Tracking
We use cookies to enhance browsing, personalize content, and analyze traffic. You may disable cookies in your browser settings, but some features may not function properly.
5. Sharing of Information
We do not sell your data. However, we may share it with:
- Delivery partners and logistics providers
- Payment processors for secure transactions
- Law enforcement or regulators when required by law
6. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure.
7. Marketing & Communication
You may opt-in to receive promotional emails. You may unsubscribe at any time using the link provided in our emails.
8. Children’s Privacy
We do not knowingly collect personal data from children under 13. Parents or guardians may request deletion of a child’s account if created.
9. Your Rights
- Right to access the personal data we hold about you
- Right to request correction or deletion of your data
- Right to withdraw consent for marketing communications
10. International Data Transfers
Your information may be transferred to and stored on servers outside Nigeria. We take steps to ensure such transfers comply with data protection laws.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with updated effective dates.
12. Contact Us
If you have any questions about this Privacy Policy, please email privacy@realstacyfoods.com or call our customer support line.